This is going to be a bit of a rant, so please feel free to skip this post if you’re not interested in hearing how crap and irritating it is to speak to clueless call centre agents every week.

For probably the past 2 months give or take I have been contacted on a weekly basis by some call centre agent from CellC Connect, every time it’s someone else and every time they can’t tell me where they got my number from and why they keep calling me… Now I know this may not be the call centre agent’s job and I do try to be civil with them, because they are only doing their jobs.

The annoying part is the fact that the supervisor is never available and the information stemming from the various agents are never the same. Last week Vuyo and if can recall correctly Cathy couldn’t remove me from the list, today Neo was so very polite and said he would take me off the list immediately. This remains to be seen as I have encountered many agents who can dodge bullets just to get you off the phone.

I do have some questions around this whole CellC Connect “Telephonic Spam” campaign:

1. Clearly there are some people who fall for the whole I want new mobile phone because mine is now 2 weeks old yada yada yada, are you one of them?
2. Where did they get my number? No one at CellC Connect can tell me, is this no part of the new laws that have been put in place for them to supply that information to me?

I am a Vodacom subscriber and have been for the past 10 years, they probably don’t have the best prices around, but damn they are at least a bit better than this.

I challenge the CellC Connect team to contact me or comment on this post and tell me how the hell they got my info? If you are also in the same boat, please comment below and maybe we can get them to catch a wake up ot something…

Related posts:

1. HTC HD2 Windows Mobile Phone HTC has managed yet again to improve on their already...

Related posts brought to you by Yet Another Related Posts Plugin.

If you read this blog regularly you’ll know that I really do like movies, watching them, rating them and then just overall talking about movies. There is however just one thing better then seeing the latest film on screen and that’s owning it on DVD and or Blu-ray to watch over and over and over later.

Here is my wishlist for April (I am setting up wish lists every month so I can work towards something):

• Bolt DVD
• Australia DVD
• Twilight DVD
• Quantum of Solace DVD
• Step Brothers DVD
• Die Hard Trilogy – DVD Box set
• Underworld Evolution DVD
• The Simpsons Movie DVD
• 300 – The Movie DVD
• Pineapple Express DVD

My birthday is only in August…but yeah nudge nudge wink wink…

Related posts:

1. The Dude Abides – The Gospel According to the Coen Brothers Let me get it over with, I love the Coen...
2. Percy Jackson & The Olympians – The Lightning Thief Percy Jackson & The Olympians – Lightning Thief is the...

Related posts brought to you by Yet Another Related Posts Plugin.

Hi everyone

I am finally back at work and feel somehow refreshed en semi ready for 2009. i would like to just say good luck with all your endeavors in 2009 and may all your wishes come true this year!

Happy New Year!

Related posts:

1. World Aids Day 2009 – High Impact Mass Murderers Advertising Wow, talk about HIGH IMPACT advertising. These prints for World...
2. Eagle Print Awards 2009 Adverts by King James King James created these very suggestive and impressive adverts for...

Related posts brought to you by Yet Another Related Posts Plugin.

The past two months have been memorable owns in that I reached a 100 posts, website traffic has been good and I have overall just been having fun!

It is that time of year where we go off and spend some time with the family and then the g-friend and hers, so this will be my last post for 2008 (check back around the 3rd or the 4th of Jan 2009 for more). With it I would like to thank everyone who has been visiting my regularly and to all the other bloggers out there who give me ammunition and inspire me to do more.

Thank you all and Merry Christmas!
Andre van Schalkwyk

Related posts:

1. DVD Christmas Gifts – Entourage Seasons 1 to 5 Christmas is officially around the corner and it is probably...
2. Book Christmas Gift Ideas – The Windup Girl by Paolo Bacigalupi As Christmas draws ever closer, I’ve decided to do some...
3. DVD Christmas Gift Ideas – House MD Seasons 1 to 5 Box Set Continuing with my DVD Christmas Gift ideas, I have decided...

Related posts brought to you by Yet Another Related Posts Plugin.

I know that my case might be an isolated incident or series thereof, but I am really getting fed up with iBurst!

When I got home this afternoon and tried to connect via my iBurst wireless and it kept giving me “The username or password is invalid” or some mambo jumbo like that, because I know my user name and password by heart, so I knew this was a mistake.

I also just need to tell you that this was not my first run in with iBurst, it was actually the 3rd or 4th.

I have been contacted via email on 2 previous occasions for non payment and now after speaking to the iBurst support chap I was told that my account has been suspended due to non payment.

The best part: MY ACCOUNT IS ON A DEBIT ORDER AND EACH LATE PAYMENT WAS AS A RESULT OF THE IBURST ACCOUNTS DEPARTMENT NOT DOING THEIR JOBS!

Apparently they have migrated to a new billing system and this is just one of the errors. Well, here is my question, does it take 3 months to diagnose and correct a critical error like this? I would have been fired 2 months ago if I delivered a system like this! It has taken me a 5 – 10 minute call each time to address these issues, why should I pay for their mistakes?

Now for my second question, has anyone else been a victim of the new and not so improved iBurst billing system?

Sorry for the rant, but this is getting too much for me at the moment!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Ok, so this blog has been looking almost like a Christmas tree of late. I have been fooling around with all the various nifty tricks and gadgets WordPress has to offer. Now its official, I am back and I am going to blog your socks off… That sounded really corny…sorry.

Please check back soon for more about me, my likes and dislikes and of course some good old information on design, seo, technology and much much more…

Ciao,
Andre

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.